Effective Date: October 17, 2026

These Terms of Service (hereinafter referred to as “Terms”) are a legally binding agreement between you as the user and customer, and NJORDE Hub GmbH, the operator of the e-commerce platform located at www.njordehubstore.com. By accessing, browsing, registering an account, placing an order, or using any features, services, functions and content provided on our website, you fully acknowledge that you have read, understood, and agreed to be bound by all the clauses laid out in these Terms, alongside our published Privacy Policy, Refund and Returns Policy, and Shipping Policy. If you do not agree with any part of these Terms, you are not permitted to continue using our platform and related services.

NJORDE Hub GmbH is dedicated to bringing new joys for your home, offering a curated selection of practical, well-made desktop organizers, handy garden tools, cozy home details and related daily products that are designed to upgrade your simple daily routines right now. We have formulated these Terms to create a safe, transparent, and mutually trusted shopping environment that protects the legitimate rights and interests of both our valued customers and our operational team.

1. Platform Operator Information

The official controller and operator of the website [www.njordehubstore.com] is:
‌NJORDE Hub GmbH‌
Registered and Operational Address: Borsteler Chaussee 186, 22453 Hamburg, Germany
Official Contact Email: clovr@njordehubstore.com
Service Telephone: +49 40 88889895‌

All services provided through [www.njordehubstore.com] are operated in full compliance with the commercial laws of the Federal Republic of Germany, the General Data Protection Regulation (GDPR) of the European Union, and all applicable consumer protection regulations in the jurisdictions we provide delivery services to. If you have any inquiries about the validity, interpretation or execution of these Terms, you may contact our authorized service team via the contact methods listed above during our official business hours from 9:00 AM to 6:00 PM CET on regular working days.

2. Eligibility for Platform Use

To access and use the services on [www.njordehubstore.com], you must meet the following basic eligibility requirements:

• You have reached the age of 18, or you are a minor aged 16 or above who is using our platform under the full supervision and explicit consent of your parent or legal guardian, who will assume full legal responsibility for all your account activities and order transactions
• You are not located in any region or country that is subject to international trade sanctions, embargoes, or restrictions that prohibit you from accessing e-commerce services and making cross-border purchases under applicable laws
• You do not have multiple accounts that have been previously restricted or permanently banned by NJORDE Hub GmbH for violating these Terms, engaging in fraudulent activities, or damaging the legitimate interests of other users on the platform.

If you are creating a user account on our website, you agree to provide accurate, complete and up-to-date personal information including your valid email address, real name, and correct shipping contact details. You are fully responsible for maintaining the confidentiality of your account login credentials, including your username and password, and all activities that occur under your account. You must notify NJORDE Hub GmbH immediately if you detect any unauthorized access to your account, or any security breach of your account credentials. Our team will not be liable for any loss or damage arising from your failure to safeguard your account information properly.

3. Product Information and Order Transaction Rules

All product listings displayed on [www.njordehubstore.com], including our Sealing Clip series, desktop organizers, garden tools and cozy home details, are presented with great care to ensure the accuracy of product descriptions, specifications, material information, size parameters and real product images. However, slight variations in color and texture may exist due to differences in individual display settings of different user screens, which will not be regarded as a discrepancy that does not match the product description as long as the actual function and main attributes of the product are fully consistent with the listing content.

When you place an order on our platform, you confirm that all information you submitted for the transaction is accurate and valid. After you submit your order and complete the payment, we will send you an official order confirmation email to the contact email you provided. Please note that the successful sending of the order confirmation email does not automatically mean the formal acceptance of your purchase contract. NJORDE Hub GmbH reserves the right to verify the authenticity and validity of your order information, and we will formally confirm and accept your sales contract only after we have completed the pre-shipment inventory check and confirmed that the ordered product is available for dispatch.

We reserve the right to cancel any order at any time before shipment under the following circumstances, and we will issue a full refund back to your original payment method without any processing fees:

• If the product you ordered is out of stock due to unexpected inventory discrepancies that we cannot resolve in a reasonable time frame
• If your order shows obvious signs of fraudulent transaction risk, unauthorized payment use, or abnormal repeated ordering behavior that may cause losses to our operations
• If the shipping address you provided is located outside our officially announced service coverage, and we cannot arrange feasible and legal delivery to the location
• If there are obvious typographical errors on the product listing page, such as incorrectly marked product prices that are far below the normal market value of the item, which make the original transaction obviously unfair.

All prices displayed on our product pages are denominated in Euros, and include the applicable value-added tax rate for domestic sales within Germany, unless explicitly marked otherwise for non-EU destination shipments. The separate shipping fees, potential customs duties for non-EU destinations, and other related service fees will be clearly displayed to you on the checkout page before you confirm to complete the payment, and no hidden charges will be added to your order without your explicit prior confirmation.

4. User Code of Conduct

When you use [www.njordehubstore.com], you agree that you will not engage in any of the following prohibited activities, which we have the right to immediately restrict or terminate your access to our platform if detected:

• Copy, reproduce, distribute, publicly display, or use in any commercial purpose any of the copyrighted content on our website, including product images, text descriptions, platform interface design, logo and brand materials of NJORDE Hub, without our explicit written authorization
• Use any automated programs, bots, web scrapers, or crawler tools to access, collect, or extract data from our website in large volumes, for purposes including but not limited to competitor price monitoring, unauthorized data harvesting, and automated malicious order placing
• Post or spread any malicious, illegal, defamatory, offensive, or pornographic content through the comment section, product review area, or any other interactive function on our platform, or spread computer viruses, malicious codes that may damage the normal operation of our website or the device security of other platform users
• Abuse the return and refund policy by repeatedly purchasing the same category of products, using them within the return period, and then submitting unreasonable return requests to obtain free use of the goods, or submitting false fraud claims to our customer service team with forged damaged product evidence
• Impersonate the identity of other users, our company employees or authorized representatives, to obtain unauthorized information or improper benefits from other platform users.

If your activities violate the above user conduct rules and cause actual losses to NJORDE Hub GmbH, we reserve the right to pursue corresponding legal compensation claims from you, and we may report the relevant situation to the competent local law enforcement authority if your activities involve illegal conduct.

5. Intellectual Property Rights

All intellectual property rights on the [www.njordehubstore.com] platform, including but not limited to domain name, registered trademarks of NJORDE Hub, brand logos, website source code, page layout design, original product descriptions, shooting videos and images of our home product series, are the exclusive legal property of NJORDE Hub GmbH or our authorized licensors. Without our prior explicit written permission, no individual or organization is allowed to use, copy, modify, distribute or commercially exploit any of the above intellectual property content for any non-personal use.

When you post a legitimate product review, real usage feedback or other user-generated content on our platform, you automatically grant NJORDE Hub GmbH a non-exclusive, worldwide, royalty-free license to use, display, modify and republish that content on our official website and our official social media channels for the purpose of promoting our home product series, unless you explicitly notify us in writing to withdraw this authorization. This license will automatically terminate once you request us to permanently remove your submitted user-generated content from our platform.

6. Limitation of Liability

To the maximum extent permitted by applicable consumer protection laws in your jurisdiction, NJORDE Hub GmbH shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our platform or purchased products, including but not limited to loss of expected profits, loss of stored personal data, business operation interruption losses caused by the purchased items, that exceed the actual total order value you paid for the corresponding transaction that triggers the dispute.

We do not guarantee that the operation of [www.njordehubstore.com] will be completely uninterrupted, 100% error-free, or completely free from unauthorized third-party malicious attacks at all times. We will try our best to perform regular system maintenance, fix technical bugs and upgrade security protection to ensure the stable operation of the platform, but we will not be responsible for any temporary website access interruption, data transmission delay, or service unavailability caused by force majeure events including but not limited to natural disasters, extreme weather conditions, public health emergencies, communications network failures, and changes of government regulatory policies that are outside our reasonable control scope.

Nothing in these Terms will exclude or limit our liability for personal injury caused by our proven negligence, or for fraudulent misrepresentation, or any other liability that cannot be excluded or limited under the mandatory provisions of applicable laws that protect consumer rights.

7. Modification of Services and Terms

NJORDE Hub GmbH reserves the right to modify, suspend, or permanently terminate any part of the functions and services provided on [www.njordehubstore.com] at any time, with or without prior notice to users, for reasons including but not limited to service iteration and upgrade, compliance with new legal regulatory requirements, or adjustment of business operation strategies. We will not be liable to you or any third party for any modification, temporary suspension or permanent termination of the platform services, as long as we fully fulfill the delivery obligations for all orders that have been confirmed and paid before the service adjustment takes effect.

We may update and revise these Terms at irregular intervals when it is necessary to reflect changes of our business operations, new service features, or updated legal compliance requirements. When we make material changes to the core clauses of these Terms, we will post the updated new version on our [www.njordehubstore.com] homepage with a clear new effective date marked, and we will notify you through obvious pop-up reminders on the platform or email notifications to your registered contact address. Your continued use of our website services after the new Terms take effect will be regarded as your full acceptance of the revised clauses. If you do not agree with the updated Terms, you may stop accessing our platform and apply for the permanent deletion of your user account at any time.

8. Dispute Resolution and Applicable Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law rules. If any dispute arises between you and NJORDE Hub GmbH in relation to the use of our platform, product transactions, or the interpretation of these Terms, both parties agree that we will first try to resolve the dispute through friendly consultation and negotiation. You can contact our customer service team via the email clovr@njordehubstore.com to submit your detailed dispute description and related evidence, and we will arrange our dedicated dispute resolution specialist to follow up your case and provide a mutually acceptable solution within 10 business days.

If the dispute cannot be resolved through friendly negotiation within 30 days after you submit the formal dispute request, either party may submit the dispute to the exclusive jurisdiction of the courts located in the city of Hamburg, Germany. For consumers who are residing in another EU member state outside of Germany, this clause will not deprive you of the mandatory consumer protection rights granted to you by the laws of your country of residence.

9. Severability

If any clause of these Terms is found to be invalid, illegal or unenforceable by a competent court or regulatory authority, the remaining clauses of these Terms will remain in full force and effect, and the invalid clause will be replaced by a valid, enforceable provision that is closest in intent to the original invalid clause, to achieve the original expected purpose of the Terms.

If you have any questions or inquiries about the content of these Terms of Service, you are welcome to contact our team at your convenience via email at clovr@njordehubstore.com, call our service hotline +49 40 88889895‌, or send your written inquiry to our company address at Borsteler Chaussee 186, 22453 Hamburg, Germany. Our team will respond to your request in a timely and professional manner.